As of 17.01.2022
This data protection and privacy information applies to data processing by Pingen GmbH, Sihlquai 125, CH-8005 Zürich (Switzerland), phone: +41 44 508 09 09, e-mail: email@example.com (hereinafter we or Pingen), represented by Sandro Kunz and Graem Lourens.
As a Swiss company without branches abroad, we are obliged to the data protection regulations and laws of Switzerland. In order to enable customers from the European Union (EU) to use our services, we also comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC („General Data Protection Regulation“, hereinafter "GDPR"). In this context, we would like to point out that there is no obligation for Pingen to appoint a data protection officer in accordance with GDPR Art. 37.
Responsible according to Art. 4 para. 7 of the GDPR:
Pingen GmbH, Sihlquai 125, 8005 Zürich, Switzerland, firstname.lastname@example.org
Data protection representative in the European Union pursuant to Art. 27 para. 1 of the GDPR: Graem Lourens, c/o Lourens Systems Polska Sp. z o.o., Wincentego Rzymowskiego 31, 02-697 Warszawa, Poland, email@example.com
When you visit our websites, we or our provider automatically process information which your browser automatically transmits to us in so-called server log files. These are:
Your personal data will not be disclosed to third parties for purposes other than those listed below. We will only disclose on your personal data to third parties if:
For questions of any kind, including support requests, we offer you the opportunity to contact us using the forms provided on the website. In addition to the actual message, we need your name and a valid e-mail address so that we know what kind of information you want from us, from whom the request originated and to be able to answer it. Further information can be provided voluntarily. The data will be processed for the purpose of contacting us in accordance with Art. 6 para. 1 section 1 lit. a GDPR based on your voluntary consent. The personal data collected by us for the use of the contact form will be used exclusively for processing your inquiry. To process your request, it may be necessary for data to be transferred to third parties. Whether, to whom, under which circumstances and what data are disclosed to third parties can be checked via the following link:
If you do not agree with the processing and or the data protection and privacy provisions of one or more of these third parties, we recommend that you do not use our contact form or do not continue to use it and request any data already transmitted via the contact form to be deleted. If you do not explicitly revoke the data, it will remain stored as long as we consider it useful for the provision of our services.
At www.flyernator.ch as well as other country-specific top-level domains and application-specific subdomains, we operate the service "Flyernator". This service enables participants to place flyers and advertisements and have them distributed to letterboxes in geographically selected areas. The detailed features as well as the specific range of services can be viewed at www.flyernator.ch as well as other country-specific top-level domains. To be able to provide this service, data is collected and processed in accordance with Art. 6 Para. 1 S. 1 lit. A and b GDPR. For an order with Flyernator, your first and last name as well as your e-mail address and telephone number are stored in addition to your company name and postal address. Personal data is only collected by Flyernator to the extent contractually and technically necessary and is used to fulfil the service offered by the service. Under no circumstances will this data be sold or passed on to third parties for reasons other than those mentioned.
At www.superpost.com we operate the service "superpost". This enables participants to send texts or documents via postal mail to recipients at home and abroad. The detailed features as well as the specific range of services can be found at www.superpost.com. To be able to provide this service, data is collected and processed in accordance with Art. 6 para. 1 p. 1 lit. A and b GDPR. For an order placed with superpost, the postal address of the recipient, your first and last name, your billing address, your e-mail address, and the means of payment used, including validity and anonymised card number, are stored in addition to the content of the letter. Optionally, additional information can be provided when creating the letter, which will also be stored by superpost. Personal data is only collected by superpost to the extent contractually and technically necessary and is used to fulfil the service offered by the service. Under no circumstances will this data be sold or passed on to third parties for reasons other than those mentioned.
At www.pingen.com and other country-specific top-level domains as well as application-specific subdomains we operate the service "Pingen". Pingen essentially enables participants to send letters and electronic documents as snail mail to recipients locally and abroad. The detailed features of Pingen as well as the specific range of services can be found at www.pingen.com and other country-specific top-level domains. To provide these services, data is collected and processed in accordance with Art. 6 para. 1 section 1 lit. a and b GDPR. When registering for Pingen, your company name and/or your first and last name as well as your e-mail address will be requested and saved. To complete your profile, your postal address, and the necessary information for sending letters and documents will also be recorded during the later course of use. You may voluntarily provide additional personal data. The scope of this data depends on how and for what purpose Pingen is to be used. Certain functions of Pingen can therefore only be used if the necessary data is collected. Personal data is only collected and used in Pingen to the extent contractually and technically necessary to provide you with an optimal user experience. This also applies to the personal data of the recipients, which is required to be able to provide the explicitly communicated service. Under no circumstances will this data be sold or passed on to third parties for reasons other than those mentioned.
To provide the best possible user experience and specific functions, we use third parties and have data processed by third parties for certain services provided by us.
Wherever possible, Pingen collaborates with third parties who are subject to the provisions of the GDPR and the Privacy Shield Framework between the USA and the EU or the USA and Switzerland or who have voluntarily committed themselves to comply with the GDPR. Further information regarding the processing steps and the data protection regulations of the third-party providers can be requested directly from the respective third-party providers.
A list of these third-party providers with a description of the data processed by them, the purpose of the processing, as well as the time when the disclosure takes place, can be viewed under this link:
Pingen reserves the right to change this list as well as the cooperation with third parties at any time and to make use of additional third parties for the purpose of providing services. Relevant changes of the list as well as the cooperation with existing third parties or new third parties will be communicated to the participant by appropriate means.
If you do not agree with the processing and or the data protection provisions of one or more of these third-party providers, you can object to the use by terminating the business relationship with Pingen in writing and requesting any data already disclosed to Pingen to be deleted. The termination of the business relationship is the only way for you to object to the processing, or also to the changed processing, by Pingen or the third-party providers used.
To be able to fulfil offers and contractually agreed services within a defined framework, data will be stored for as long as there is a business relationship between you and Pingen, unless otherwise stipulated by law for the storage of the processed data. Unless otherwise defined, a business relationship begins with your use of a service; in particular, with the collection of data through a service or the placing of an order via a service of Pingen and ends with the termination by you or by Pingen or 18 months after the conclusion of the order. Additionally, certain Pingen services offer the possibility to determine the storage period of certain data. The deletion of data may be requested by you within the scope of your business relationship with Pingen on the basis the rights of the data subject. For legal reasons, the right to delete data only extends to the data that was collected by Pingen or at the request of Pingen or the data that you have collected. Data which is delivered to us outside of a business relationship or outside the use of one of our offers will be deleted within the scope of the rights of the data subject, provided that they do not contradict applicable law. Pingen reserves the right to charge you expenses for data modifications which were requested by you based on rights of data subject and which exceed a reasonable and proportionate level, at a cost rate customary in the Swiss IT industry.
Some of Pingen’s services use Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA: "Google"). The use includes the "Universal Analytics" operating mode. This makes it possible to assign data, sessions, and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.
For certain services, we offer the option of processing payment transactions via the payment service provider Stripe, ℅ Legal Process, 510, Townsend St., San Francisco, CA 94103 (Stripe). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, the following data is particularly collected by Stripe to the extent necessary for the performance of the contract (Art. 6 para. 1 lit b. GDPR).
Name of the cardholder
Credit card data
Period of validity of the credit card
Credit card verification number (CVC)
Date and time of transaction
Name of the provider
The processing of the data provided under this section is not required by law or contract. We cannot process a payment through Stripe without the submission of your personal data.
Stripe has a dual role as a controller and processor in data processing activities. As a controller, Stripe uses your submitted data to comply with regulatory obligations. This corresponds to Stripe's legitimate interest (pursuant to Art. 6 para. 1 lit. f GDPR) and serves the execution of the contract (pursuant to Art. 6 para. 1 lit. b GDPR). We have no influence on this process.
Stripe acts as a processor to be able to complete transactions within payment networks. Within the scope of the order processing relationship, Stripe acts exclusively according to our instructions and has been contractually obligated within the meaning of Art. 28 GDPR to comply with the provisions of data protection law.
Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).
For more information on opt-out and redress options against Stripe, please visit: https://stripe.com/privacy-center/legal
You have the right:
If your personal data is processed based on legitimate interests pursuant to Art. 6 para. 1 section 1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided there are reasons for this which arise from your particular situation, or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without stating a particular situation; if you wish to make use of your right of revocation or objection, simply send an e-mail to firstname.lastname@example.org
We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Usually this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form can be seen from the closed representation of the key or lock symbol in the status bar of your browser.
We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.